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    • Popular Articles

    • Sending an Outbound Fax by Email

      Using an email client like MS Outlook, you can send your fax to any 11-digit US/Canada number using the format DID@instant-fax.com (eg. 12033045246@instant-fax.com). Fax Caller ID when Sending an Outbound Fax by Email You can now have a Fax Caller ID ...
    • How to enable or disable call forwards.

      We will see how to enable or disable call forwards using either the phone to dial it in or the web portal. How to enable call forwarding. If you are calling from the extension that you are forwarding look at the following examples. NOTE: Forwarding ...
    • Receive and send Fax from the web interface.

      We will see how you can access the faxes you receive from the web interface. Note: Send/Receive Fax limit: 20Mb or 100 pages (whichever comes first). Note: We do not support international faxing. First you will need to log into the Web portal by ...
    • Calls shortcuts

      You will find a list of shortcuts that you can before a call or during a call. Note: all these shortcuts are not preceded by a *. Shortcut Feature Description 7{ext} Transfer a call directly to voicemail (3 or 4 digit extension) 71[0-9] Transfer a ...
    • Star codes

      Here you will find information about the star codes available to you during normal phone calls. Star Code Feature Description *** Dynamically Park a Call (in the 701-709 range) *{parking lot} Park a Call (to a specified park ext) *34 Site Pickup - ...